Privacy

Privacy

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website (www.rocketvan.co.uk) and website owners (Rocketvan Limited). Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Content

All content and copyright on the website, including all text, images and coding, is owned by Rocketvan Limited.

You must acquire express written permission if you would like to copy, download, store (in any form), transmit, show or play in public, adapt or change in any way the content of the web pages for any other purpose whatsoever, without which you are breaking the law.

Extracting information or content via the use of automated software is in direct contradiction of the Computer Misuse Act of 1990, and is strictly forbidden, with the exception of notable and legitimate search engines.

Cookies

We only use cookies to enhance your experience when logging in and out of our member areas, and to store information about what’s in your shopping basket, just in case you want to visit another website while you make up your mind. And that’s it.

So you know…

Cookies are “small pieces of data sent from a website and stored in a user’s web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity. Cookies were designed to be a reliable mechanism for websites to remember stateful information (such as items in a shopping cart) or to record the user’s browsing activity (including clicking particular buttons, logging in or recording which pages were visited by the user as far back as months or years ago).” (Courtesy of Wikipedia).

Email Addresses and Newsletters

On occasion, the owners of this website operate an email newsletter program, used to inform subscribers and visitors about products and services supplied by Rocketvan Limited, using email addresses obtained through activity on this website (i.e. subscriptions or enquiries).

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracking activity may include (but is not limited to): the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Disclaimer

No warranties are provided for the accuracy of the content on our web pages, and no information in any way acts as a legally binding contract.